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Privacy Policy

This privacy and cookies policy explains how Gorman Dynamics collects, uses, stores and protects any information you provide when you use this website. We are committed to protecting your privacy and handling your personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

By using this website you accept the practices described in this policy. We may update it from time to time, so please check back occasionally. This policy was last updated on 5 August 2026.

Who we are

For the purposes of data protection law, the data controller is Gorman Dynamics Limited, registered in England and Wales, company number 12896721, with a registered office at Unit 6 Mosquito Way, Christchurch, England, BH23 4FN.

If you have any questions about this policy or how we handle your data, you can contact us at info@gormandynamics.com.

The information we collect

We may collect and process the following information:

  • Name and job title
  • Company or organisation name
  • Contact information, including email address and telephone number
  • Details of your enquiry, quotation request or CAD request
  • Technical information such as IP address, browser type and device information
  • Information about how you use our website, collected through cookies and analytics

How we collect your information

We collect information in the following ways:

  • Directly from you, when you complete a form on our website, request a quotation or CAD file, or contact us by email or telephone
  • Automatically, when you browse our website, through cookies and similar technologies

Our lawful bases for processing

Under UK GDPR we must have a lawful basis for processing your personal data. Depending on the situation, we rely on one or more of the following:

  • Consent – for example, where you have agreed to receive marketing communications or accepted non-essential cookies
  • Contract – where processing is necessary to respond to a quotation, CAD request or order
  • Legitimate interests – where processing is necessary to run and improve our business and website, provided your rights do not override those interests
  • Legal obligation – where we are required to process data to comply with the law

How we use your information

We use the information we collect to:

  • Respond to your enquiries, quotation requests and CAD requests
  • Provide the products, services and information you have asked for
  • Improve our products, services and website
  • Personalise your experience of the website
  • Send you promotional information about our products and services where you have agreed to receive it

Marketing communications

We will only send you marketing communications where you have given us your consent to do so. You can withdraw your consent at any time by using the unsubscribe link in any marketing email, or by contacting us at info@gormandynamics.com. Withdrawing consent will not affect any communications we are required to send you in connection with a request or order.

Sharing your information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our website and business, such as hosting and analytics providers, and only where necessary and subject to appropriate safeguards. We may also disclose your information where we are required to do so by law.

International data transfers

Some of the third-party tools we use, such as Google Analytics, may process data outside the United Kingdom. Where personal data is transferred outside the UK, we take steps to ensure it is protected by appropriate safeguards, such as International Data Transfer Agreements or adequacy regulations recognised under UK data protection law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting or reporting requirements. Enquiry and quotation information is typically retained for 24 months after our last contact with you, unless a longer period is required by law or a live commercial relationship exists.

Data security

We are committed to keeping your information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect and to prevent unauthorised access or disclosure. Please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of data sent to us.

Your rights

Under UK data protection law you have the following rights:

  • The right to be informed about how we use your data
  • The right of access to the personal data we hold about you
  • The right to rectification of inaccurate or incomplete data
  • The right to erasure of your data in certain circumstances
  • The right to restrict processing of your data in certain circumstances
  • The right to data portability
  • The right to object to processing based on legitimate interests or for direct marketing
  • Rights relating to automated decision making and profiling

To exercise any of these rights, please contact us at info@gormandynamics.com. We will respond within one month. There is normally no charge for making a request.

Cookies

A cookie is a small text file made up of letters and numbers that is stored on your device when you visit a website. Cookies help your browser navigate our website and use its features, and help us understand how the site is being used.

We use the following types of cookies:

  • Strictly necessary cookies – required for the website to function and cannot be switched off
  • Analytics and performance cookies – help us understand how visitors use the site so we can improve it
  • Functional cookies – remember your preferences and choices

Non-essential cookies are only set with your consent, which you give through the cookie banner when you first visit the site. You can change or withdraw your consent at any time using the cookie settings, and you can control or delete cookies through your browser settings. To find out more about cookies, including how to manage them, please visit www.allaboutcookies.org.

Google Analytics

We use Google Analytics to help us understand how visitors use our website. It collects standard internet log information and visitor behaviour information in an anonymised form, and uses this to compile statistical reports on website activity. We do not use this tool to identify individual visitors, and we do not combine analytics data with any personally identifiable information. You can read Google’s privacy policy at www.google.co.uk.

Links to other websites

Our website may contain links to other websites of interest. Once you leave our site using these links, we no longer have any control over the other website. We cannot be responsible for the protection or privacy of any information you provide while visiting such sites, and this policy does not apply to them. You should review the privacy policy of any website you visit.

Changes to this policy

We may update this policy from time to time by updating this page. We encourage you to review it periodically to stay informed about how we protect your information.

How to contact us and make a complaint

If you have any questions about this policy, wish to exercise your rights, or want to make a complaint about how we handle your data, please contact us at info@gormandynamics.com.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at www.ico.org.uk.